Clientele Signal ("Clientele Signal," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the Clientele Signal website, dashboard, and related services.
By using Clientele Signal, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
When you use Clientele Signal, we may collect information that you voluntarily provide, including:
- Name
- Email address
- Company name
- Business website
- Service areas
- Services offered
- Account credentials
- Support requests
- Feature requests
- Information submitted through forms
- Information you choose to provide while using our AI-powered features
We also collect information generated through your use of the platform. This may include:
- Dashboard activity
- Bundle requests
- Bundle purchases
- Buyer Signals viewed
- Favorites
- Notification preferences
- Login history
- Device and browser information
- IP address
- Basic usage analytics
2. How We Use Your Information
We use collected information to:
- Create and manage your account
- Deliver Buyer Signal bundles
- Process payments
- Unlock purchased bundles
- Respond to support requests
- Improve platform functionality
- Detect fraud or abuse
- Personalize your dashboard experience
- Improve our AI-powered Growth Coach
- Communicate important account updates
- Maintain platform security
3. Buyer Signal Information
Clientele Signal sources Buyer Signals from publicly available online communities and other publicly accessible sources. Buyer Signals may contain publicly posted information including:
- homeowner name
- approximate location
- project request
- publicly available source link
This information is collected solely for the purpose of providing verified homeowner demand intelligence to our customers.
Clientele Signal organizes publicly available information into proprietary Buyer Signal bundles but does not claim ownership of the underlying publicly posted content.
4. AI Features
Certain dashboard features may use artificial intelligence to assist customers with:
- sales guidance
- messaging
- business positioning
- proposal writing
- Buyer Signal strategy
- marketing ideas
Information you voluntarily provide during conversations with AI features may be used to improve your experience within the Clientele Signal platform.
AI-generated responses are provided for informational purposes only and should not be considered legal, financial, or professional advice.
Please avoid sharing sensitive personal, financial, or confidential information unless necessary.
5. Payments
Payments are securely processed by third-party payment providers, such as Stripe. Clientele Signal does not store your complete payment card information.
Payment information is handled according to the policies of the payment processor.
6. Cookies and Analytics
We may use cookies and similar technologies to:
- keep you signed in
- remember preferences
- improve website performance
- understand platform usage
- enhance security
You may disable cookies through your browser settings, although some features may not function properly.
7. Data Storage and Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information. These safeguards may include:
- encrypted connections (HTTPS)
- authenticated user accounts
- secure cloud infrastructure
- access controls
- internal permission systems
While we work to protect your information, no online system can guarantee absolute security.
8. Account Information
You may update your account information at any time through your dashboard. You may also contact us to request correction or deletion of your personal information where applicable.
Certain records may be retained as required for legal, accounting, fraud prevention, or operational purposes.
9. Third-Party Services
Clientele Signal may integrate with third-party providers, including services used for:
- authentication
- payment processing
- email delivery
- analytics
- cloud hosting
- file storage
- artificial intelligence
We may share information with trusted service providers only as necessary to operate, maintain, improve, and secure the Clientele Signal platform. These providers process information according to their own privacy policies.
10. Communications
We may send emails regarding:
- account activity
- purchased bundles
- preview bundles
- invoices
- platform updates
- security notices
- support requests
Where permitted by law, we may also send occasional product announcements or feature updates. You may unsubscribe from non-essential communications at any time.
11. Data Retention
We retain information only for as long as reasonably necessary to:
- provide our services
- maintain account history
- comply with legal obligations
- resolve disputes
- improve our platform
Inactive accounts may be deleted after an extended period of inactivity, subject to applicable legal requirements.
12. Children's Privacy
Clientele Signal is intended for business users and is not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
13. International Users
Your information may be processed and stored in countries where our service providers operate. By using Clientele Signal, you acknowledge that your information may be transferred to jurisdictions with different privacy laws than your own.
14. Your Privacy Rights
Depending on your location, you may have rights to:
- request access to your personal information
- request correction of inaccurate information
- request deletion of certain information
- object to certain processing activities
- withdraw consent where applicable
To exercise these rights, please contact us using the information below.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When material changes are made, we will update the Effective Date shown at the top of this page.
Continued use of the platform after updates become effective constitutes acceptance of the revised Privacy Policy.
16. Contact Us
If you have questions regarding this Privacy Policy, please contact us.
Clientele Signal
Website: www.clientelesignal.com
Email: contact@clientelesignal.com
