Clientele Signal Terms & Conditions

Clientele Signal provides verified homeowner demand intelligence by identifying publicly available homeowner requests posted across online communities. These opportunities are organized into weekly bundles and delivered through the Clientele Signal dashboard.

Clientele Signal does not generate leads through advertisements or form submissions and does not represent homeowners.

Buyer Signal

A verified public homeowner request indicating an intent to hire or purchase a service. Buyer signals may include:

• homeowner name
• approximate location
• request summary
• project details
• original public source link
• internal verification information

Bundle

A delivery of one or more verified buyer signals to a member's account during a trial or billing cycle.

Clientele Signal Membership costs $675/month, billed through Stripe. 3-day free trial for eligible first-time members, then $675/month. A card is required to begin the trial. Your paid membership starts automatically when the trial ends unless you cancel before then.

The free trial is available once per customer. Returning members pay $675/month; billing starts today — no free trial, since your trial has already been used.

Cancel trial anytime in settings to avoid renewal. Signals delivered during your trial period do not count toward your monthly minimum. Cancel, update your payment method or view invoices from Settings → Membership & Billing.

Your 3-day trial includes one trial bundle of 3–6 verified buyer signals, typically prepared within about 8 hours. Delivery times are targets, not guarantees.

Weekly bundles arrive throughout your paid billing cycle as qualified opportunities are sourced and verified. 15–30 verified buyer signals per monthly billing cycle, delivered across 4 bundles each month.

If an eligible paid cycle delivers fewer than 15 buyer signals, your following month is free, subject to the guarantee terms. Trial bundles do not count toward a paid cycle. Guarantee eligibility is reviewed by Clientele Signal at the end of each paid cycle; a free month applies only once Clientele Signal confirms it. New weekly bundles are paused while a payment is past due.

Every buyer signal is reviewed using Clientele Signal's internal verification process. Verification may include factors such as:

• publicly available homeowner request
• relevant service category
• requested service
• location
• recency
• buying intent
• completeness of information
• originality
• overall signal quality

Clientele Signal reserves the right to determine whether a buyer signal satisfies its internal quality standards.

Unless otherwise stated, each buyer signal delivered in a bundle is intended for a single Clientele Signal customer. Clientele Signal does not intentionally resell completed buyer signals to multiple customers.

Clientele Signal reserves the right to replace any buyer signal determined to violate this policy.

Customers are responsible for:

• reviewing buyer signals before contacting homeowners
• communicating professionally
• complying with applicable laws
• respecting homeowner privacy
• using buyer signals only for legitimate business purposes

Customers may not:

• resell buyer signals
• redistribute buyer signals
• publicly publish buyer signals
• scrape or copy dashboard content
• attempt to bypass dashboard security
• share account credentials

Replacement requests must be submitted within 72 hours of a bundle being delivered and are considered only if a buyer signal is materially inaccurate. Examples may include:

• duplicate buyer signal within the same bundle
• incorrect public source
• materially incorrect homeowner request
• buyer signal that does not match the represented service category
• buyer signal that was clearly invalid before delivery

Clientele Signal may, at its sole discretion:

• replace the affected buyer signal, or
• not count the affected buyer signal toward the cycle minimum

No refunds are guaranteed solely because:

• a homeowner hired another contractor
• a homeowner does not respond
• a project is canceled
• the customer chooses not to pursue the opportunity
• a job is lost to another company

Beyond the paid-cycle minimum and its guarantee terms, Clientele Signal does not guarantee a specific number of buyer signals. If sufficient qualifying buyer signals cannot be sourced, Clientele Signal may:

• substitute comparable verified opportunities
• delay delivery while sourcing additional opportunities

The Clientele Signal dashboard is provided as an online software platform. Features may include:

• Buyer signal library
• Bundle history
• Favorites
• Notifications
• Growth Coach
• Support resources
• future platform features

Clientele Signal may modify, improve, or discontinue features without prior notice.

The dashboard may include AI-powered tools intended to assist customers with:

• sales communication
• business positioning
• proposal writing
• marketing
• follow-up messaging
• Buyer signal strategy

These tools are provided for informational purposes only. Customers remain solely responsible for all business decisions and communications.

All software, dashboard interfaces, branding, buyer signal formatting, verification systems, documentation, and proprietary methodologies remain the exclusive property of Clientele Signal.

Customers receive a limited, non-transferable license to access purchased buyer signals for their own internal business use.

Clientele Signal provides verified opportunity intelligence, not guaranteed sales. We do not guarantee:

• booked appointments
• closed projects
• revenue
• response rates
• homeowner availability
• future purchasing decisions

To the fullest extent permitted by applicable law, Clientele Signal shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the platform or buyer signals.

Clientele Signal may suspend or terminate accounts that:

• violate these Terms
• misuse buyer signals
• abuse the platform
• attempt fraud
• interfere with system operation

Access may also be suspended for security, operational, or legal reasons.

Clientele Signal processes customer information in accordance with its Privacy Policy. By using the platform, you consent to the collection and use of information necessary to provide and operate the service.

Clientele Signal may update these Terms from time to time. When changes become effective, the updated Terms will replace all previous versions.

Continued use of the platform after changes become effective constitutes acceptance of the revised Terms.

Questions regarding these Terms may be directed to:

Clientele Signal
Email: contact@clientelesignal.com
Website: www.clientelesignal.com